Frequently Asked Questions

Yes! LotPro offers a completely free tier that includes:

• Up to 5 vehicle posts per month
• Basic smart scoring
• AI-generated descriptions
• Standard photo optimization

When you're ready for unlimited posts, advanced analytics, and priority support, upgrade to our Sales Rep plan. No credit card required to start free.

It couldn't be easier - no technical setup or DMS integration required:

• Step 1: Create your free LotPro account
• Step 2: Enter your dealership website URL
• Step 3: Start posting!

Our partner MotorsDynamic automatically detects your dealership platform and pulls your complete vehicle inventory - including photos, pricing, specs, and VIN data. No API keys, no IT department involvement, no waiting.

We support dealership websites running on all major platforms including DealerOn, Dealer.com, Dealer Inspire, Dealer eProcess, Team Velocity, and many more. If your website has vehicle inventory, we can pull it.

Our smart scoring algorithm analyzes multiple factors to predict how well a vehicle will perform on Facebook Marketplace:

• Market Demand: Current buyer interest for this make/model in your area
• Price Competitiveness: How your price compares to similar listings
• Photo Quality: Number and quality of photos in your listing
• Days on Lot: How long the vehicle has been in inventory
• Seasonal Trends: Time-of-year buying patterns
• Historical Performance: How similar vehicles have performed

Vehicles are scored from 0-100 and categorized as Hot (80+), Warm (60-79), or Cool (below 60). Focus on posting Hot vehicles first to maximize your lead generation.

Yes, with some important notes:

• Free accounts can connect to one Facebook account
• Pro accounts can connect to up to 3 Facebook accounts
• Each Facebook account must comply with Facebook's Terms of Service

We recommend using your personal Facebook account for the best results, as Facebook Marketplace tends to favor listings from established personal accounts over business pages.

Important: Always follow Facebook's guidelines regarding posting frequency to avoid any account restrictions.

Absolutely. Security is our top priority. Here's how we protect your data:

• Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
• No Password Storage: We never store your Facebook credentials. We use secure OAuth tokens.
• Read-Only Inventory: We only pull inventory data - we never modify anything on your website
• SOC 2 Compliant: Our infrastructure meets enterprise security standards

For more details, see our Privacy Policy or contact us with specific questions.

We believe in making things easy - including cancellation:

• Log into your LotPro dashboard
• Go to Settings → Subscription
• Click "Cancel Subscription"

No phone calls, no retention specialists. When you cancel, you'll keep access until the end of your billing period. You can also downgrade to the free plan instead of canceling completely.

Yes! We offer special pricing for dealerships that want to equip their entire sales team with LotPro.

Team Plan Benefits:

• Discounted per-seat pricing
• Centralized billing and management
• Team performance analytics dashboard
• Dedicated account manager
• Priority support

Contact our sales team for a custom quote based on your dealership size.