Privacy
your data, handled with care.

Introduction

LotPro ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the LotPro platform and services, including the salesperson web app, your selling website, the Chrome extension, and related services.

Information We Collect

Information You Provide

• Email Address: Used for account authentication and communication
• Dealership Domain: Used to connect your inventory data

Information Collected Automatically

• Device Fingerprint: A hashed identifier used for security and preventing unauthorized access
• Usage Data: How you interact with the platform (features used, vehicles posted)
• Browser Information: Browser type and version for compatibility

Information We Access

• Vehicle Inventory Data: Accessed from your connected dealership's inventory system via the LotPro API, powered by MotorsDynamic
• Leads and Customer Contact Data: Captured through your selling website so we can route them to your dealer CRM
• Facebook Marketplace Pages: Accessed only when you initiate a vehicle posting

How We Use Your Information

We use the collected information to:

• Authenticate your identity and secure your account
• Provide the vehicle listing service
• Operate your selling website and forward captured leads to your dealer CRM via ADF email
• Sync your dealership inventory
• Improve our platform and services
• Provide customer support
• Prevent fraud and unauthorized access

Data Storage and Security

• All data is transmitted using HTTPS encryption
• Authentication tokens are stored securely in local storage
• We use industry-standard security measures to protect your data
• We do not store Facebook credentials. We interact with Facebook only through the browser

Data Sharing

We MAY share data:

• With service providers who assist in operating our service (under strict confidentiality)
• With MotorsDynamic, which powers the vehicle inventory data behind the platform
• With the dealer or agency tenant your account belongs to
• If required by law or legal process
• To protect our rights or the safety of users

Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Export your data

Data Retention

• Account data is retained while your account is active
• Usage logs are retained for 90 days
• You may request deletion at any time by contacting [email protected]

Third-Party Services

The platform interacts with:

• LotPro Web App (app.lotpro.io and api.lotpro.io): For your account, selling website, inventory data, and authentication
• MotorsDynamic: The inventory data layer powering vehicle listings across the platform
• Facebook Marketplace: For posting vehicle listings (user-initiated only)

Each service has its own privacy policy that governs its data practices.

Children's Privacy

The platform is not intended for users under 18 years of age. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date and, for significant changes, by email notification.

California Privacy Rights (CCPA)

California residents have additional rights under the CCPA:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell data)
• Right to non-discrimination for exercising privacy rights

GDPR Compliance (EU Users)

For users in the European Union:

• Legal basis for processing: Consent and legitimate interest
• Data transfers: Data may be transferred to servers in the United States
• Data Protection Officer: [email protected]